Thank you for visiting Neve Nutrition and Wellbeing
We are limited to using your data under the following conditions: where you have consented to it, where we need to do so in order to fulfil our contract with you, or in certain special circumstances, such as compliance with legal obligations, or for other legitimate purposes.
We have adopted a “Privacy by Design” approach to your personal information, meaning that, to the best of our ability, we will employ state of the art means of collecting, storing, and transmitting your data, with a view to promoting privacy and data protection from the outset.
How we use your data
When you visit this website, your IP address is anonymised before this is shared with Google Analytics (in order to monitor broad trends). This means that no data is collected which could identify an individual.
When you contact us using email, a contact form on our website, via social media, or by any other method, we will use this information to reply to your message and to respond to your request.
If you become a client of Neve Nutrition and Wellbeing, relevant information for consultations will be collected, for example contact details, invoicing details, personal information regarding dietary history. Explicit informed consent is obtained prior to gathering this information using Neve Nutrition and Wellbeing’s Client Agreement.Details and conversations will be kept completely confidential and stored securely.
Security of your data
Neve Nutrition and Wellbeing is committed to ensuring that all personal information is secure. We will not distribute, sell or lease personal information to third parties unless we have explicit permission or are required by law to do so.
In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect. This includes prioritising internet security and the security of the electronic devices used to process personal data. For example, a firewall is used, and all electronic devices used are password protected and never left unlocked if unattended. These security measures are regularly reviewed.
The contact details of clients of Neve Nutrition and Wellbeing will be stored for no longer than one year following the last correspondence, or until an individual requests that they are deleted.
Technical Uses of your Information
Our site collects data about visits to the site in order to optimise our site, as well as to promote security by checking for unusual activity, hacking attempts, and other potential threats. The data that is collected also facilitates internal operations such as troubleshooting, data analytics, and research and testing. Data about visits to the site are generally anonymous or pseudonymous. If you are logged into the website and have provided us with personal information, it may be possible for us to track your activity on the site.
Information collected for technical purposes may include which pages you have visited (including the date and time), which services and pages you viewed or searched for, page response times, download errors, files downloaded, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from a page, and other metrics related to your visit to our site.
We use Google Analytics to track visits to the site. More information about Google Analytics can be found on the Google Analytics website.
Information that may be passed to third parties outside our control:
On many of the pages on our site you will see “social feeds” for services such as Twitter, Pinterest, Facebook, and/or other social media services. These services enable you to share, comment, or bookmark pages on our site.
Some pages may also include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website directly.
If you sign up for the newsletter, your email address will stored in a private Mailchimp account.
You should be aware that all of these sites and services are likely to be collecting information about what you are doing all around the Internet, including on our site. We recommend that you check the respective policies of each of these sites to see how exactly they use your personal information and to find out how to opt out, or delete, such personal information if you should wish to do so at any time.
You have the right to determine how your data is collected and used by us. In particular:
· Your personal information can only be held on valid bases, such as your consent, and our contractual obligation to provide services to you.
· You have the right to know whether or not we are processing your personal information.
· You can request that your personal information be sent to you in electronic format.
· You have the right to restrict the purposes for which we may use your personal information.
· You have the right to request that incorrect information about you be rectified.
· You have the right to request that your personal information be erased, also known as the “right to be forgotten,” subject only to imperatives of public policy specified in the GDPR (Art. 17.3), or to our own specific needs concerning legal obligations or claims.
You can exercise your rights at any time by contacting us. If you consented to us collecting and/or processing your personal information but change your mind, you can get in touch with us to request that we erase the personal information that we hold about you.
If you have any questions or concerns regarding any aspect of this policy, wish to find out what data we hold about you, or would like to request the erasure of your personal data, please contact us using our contact page or email firstname.lastname@example.org.
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